Category Archives: Shrug Back – expose shoddy service

Standard Bank – it’s not me; it’s you

About eight months after I closed my Standard Bank account I receive a letter from The Card Collections Manager claiming I owe them R40.68 and if I don’t pay within 10 days they will see me in court. As if! … Continue reading

Posted in Shrug Back - expose shoddy service, Uncategorized | Tagged , , , , | 6 Comments

You always get something OUT – mostly OUTrage!

“We need you to name names,” she said. “I won’t,” I answered, determined to withstand the interrogation. I refused to become an informer, a traitor, a scab, a turncoat, a grass, a stool pigeon. I’d be strong. “Come on,” she … Continue reading

Posted in Angry Utterances (10), Shrug Back - expose shoddy service | Tagged , , , , , , , , , | 1 Comment

Service with a shrug

I know exactly what Julius Malema means when he says he’s a used condom. I know because I’m a South African consumer. We’re treated with contempt and indifference. In fact, a used condom probably feels less screwed over. My latest … Continue reading

Posted in Angry Utterances (10), Shrug Back - expose shoddy service | Tagged , , , , , , , , , , , , , | 3 Comments

Shoddy service Getz my goat

When I was seven my mother took me to buy shoes. The salesman measured my feet and brought shoes of different shades, sizes and styles. I was the, er, sole focus of his attention. He squeezed my big toe to … Continue reading

Posted in Angry Utterances (10), Shrug Back - expose shoddy service | Tagged , , , , , , , , | 2 Comments